What our crowd controllers do
Our officers run your door the way you would if you were standing there yourself: calm, firm and friendly. They check ID, refuse entry to intoxicated or underage patrons, manage queues and capacity, and keep an eye on the footpath and smoking areas so trouble stays outside.
Inside, they work with your bar team on responsible service of alcohol, step in early when a group starts to turn, and remove patrons who won't leave using only the force the law allows. Every refusal and incident is written up so you have a record if Liquor Control Victoria or police ask.
Built around your liquor licence
Many Victorian liquor licences set conditions on crowd controller numbers, start and finish times, CCTV and record keeping. Before the first shift we read your licence conditions with you and roster to them, so you're never one controller short on a Saturday night.
Nightlife and late-night venues
Late-night venues carry the most risk: bigger crowds, more intoxication and the busiest door of the week. Our crowd controllers are experienced in nightlife security, from cocktail bars and nightclubs to beer gardens and rooftop bars, and they work closely with your venue manager and bar staff all night.
We also cover functions, 21sts, weddings and one-off events at licensed venues, so you can use one provider for both your regular roster and your big nights.
Reducing crowd congestion at your venue
Queues, crowded entries and bottlenecks at bars and bathrooms are where trouble starts. We look at your entry, exits, queue line and floor layout, then set capacity counts, a clear queue lane and positions for each controller so people move through the venue rather than banking up.
On big nights we can add a dedicated door host or ID scanner position so the queue keeps moving without cutting corners on ID checks.
Who it's for
Available across Melbourne
We provide crowd control & hospitality in every suburb within 50 km of the CBD. Jobs in regional Victoria are quoted on request.